By targeting PLC, Talk2M enables machines builders to do the remote support .... 1 The eWON router is connected to the T...
Are you still sending sending people for support ?
VPN
PLC PLC
SMS
VPN
PLC
VPN eCatcher
Cloud-based VPN connectivity for your eWON-enabled machines
VPN
HTTPS
M2Web HTTPS
M2Web
@
Cloud-based remote maintenance for machine builders VPN
eCatcher
HTTPS
M2Web
We just can’t imagine our We machines without eWON 1 - Reduce costly site visits 2 - Provide direct support to your customers 3 - Maintain regular contact with your equipment 4 - Demonstrate value to your customer
www.talk2m.com/status www .talk2m.com/status
Security and reliability Security is Talk2M’s #1 priority: • VPN protocols based on OpenSSL and Open VPN 2.0; • Cloud hosting with SAS 70 Type II compliance; • 365/24/7 continuous monitoring with on-duty engineers; • Server roll-out with three different different providers: in case of major server breakdown, we can quickly roll out VPN connections from one VPN server to another.
Worldwide Wor ldwide Servers spread all around the world to reduce latency between IP packets.
Access control control Every Talk2M account includes an unlimited number of machines. You will be free to add as many machines and users as you wish. Talk2M Pro supports management of user privileges governing access to remote machines. Each eWON unit is a member of one or more pools, while each user belongs to one or more groups. The privileges granted to the members of a pool or group are dened by roles.
Secure mobile Web access Use M2Web directly from your iPad, iPhone or any Android device. M2Web provides browser-based access to your remote machines and sites without the need to install software.
Scalability Talk2M architecture was created with scalability in mind. Start small or large, and grow from there. Talk2M is designed to match your company’s ever-growing needs with multiple-server architecture.
SMS & E-Mail relay Add E-Mail and text messaging capabilities to your PLC and machines. From now on, you can receive alerts by SMS without having an eWON router equipped with a cellular modem, and receive E-Mails via Talk2M's SMTP server.
Advantages Firewall-friendly
How do I connect to my machine?
How do I fnd out who has been connected?
1. Download eCatcher and create your Talk2M account
1. Connect to “My Talk2M” (https://my.t (https://my.talk2m.com) alk2m.com)
2. Run the Talk2M wizard and add your machines
2. Click 'Report'
3. Connect…
3. And get your monthly report in pdf, csv or xml format
1 - Outbound connections only 2 - Standard ports: 443 (HTTPS), 1194 (UDP)
Connect to the eWON webpage
Access the machine LAN behind the eWON
Check who is connected to the machine
3 - Compatible with customer LAN’s Proxy
Easy setup 1 - Conguration wizards 2 - Full access behind the eWON (Ethernet, serial or MPI/Probus)
eWON lets you connect without any impact on the client’ cli ent’ss IT department! depar tment! How does it work across the LAN?
How does it work on a cellular network?
1 The eWON router router is connected connected to the Talk2M Talk2M server
1 The engineer uses uses the eCatcher eCatcher client remotely remotely to log in
2 The engineer uses uses the eCatcher eCatcher client remotely remotely to log in
3 - Same IP address for all remote machines
to his Talk2M account, and selects the machine he wants to connect to 3 A fully secure VPN tunnel is now set up between the engineer and the machine. The engineer can get live with
Customer keeps control 1 - VPN access can be controlled with external key switch 2 - Connection report
any devices connected to the eWON router’s LAN ports
to his Talk2M account, and selects the machine he wants to connect to 2 An activation SMS is sent to the eWON router which connects to the Talk2M server 3 A fully secure VPN VPN tunnel is now set up between between the engineer and the machine. The engineer can get live with any devices connected to the eWON router’s LAN ports
Select your
Free +
Pro
Unlimited number of machines Unlimited number of users Concurrent connections
service
1
1, 2, 3, ...
Access control users/machines Guaranteed bandwidth Service guarantee (SLA) Pricing model Volume per month
Free 1 GB/month
Pay per concurrent connection 1 GB/month GB/month per concurrent connection included
Head Ofce
22 Av. Robert Schuman 1400 Nivelles Belgium Tel: +32 67 895 800
[email protected] North American Ofce
2345 Murray Ave, suite #305 Pittsburgh, PA 15217 USA Tel: +1-412-586-5901
[email protected]
Grow !
Talk2M grows. Grow with Talk2M Talk2M was created in 2006. After starting out with 500 accounts , Talk2M now has more than 18,000 all over the world. To cope with this growth, new resources have continually been implemented. From a solution based on a single server in 2007, Talk2M has evolved towards a scalable multiple-server architec ture able to handle thousands of secure con nections simultaneously.
www.talk2m.com
www.talk2m.com/grow